Privacy Policy

In accordance with the provisions of the current legislation on the protection of personal data, we inform you that your data will be integrated into the treatment system owned by Balazuc Loisirs whose head office is located in Les Salles – 07120 BALAZUC.

Data retention

In accordance with the regulations in force, Balazuc Loisirs informs you that the data will be kept for the period strictly necessary for their treatment, in accordance with the regulations in force locally. For example, in accordance with French law, we are obliged to keep payment and billing information for a period of 10 years.
Until you tell us otherwise, we understand that your data has not been changed, that you agree to notify us of any changes and that we have your consent to use them for the purposes mentioned.

Data processing

Balazuc Loisirs informs that it will process the data in a legal, fair, transparent, adequate, relevant, limited, accurate and up-to-date manner. This is why Balazuc Loisirs undertakes to take all reasonable measures to ensure that these are removed or rectified without delay when they are inaccurate.

Balazuc Loisirs will process your data to fulfill its contractual obligations for the printing of your order and the management of your customer account. Without this data, we may not be able to process your order or invoice the products ordered.
Balazuc Loisirs will also process your information to send you promotional offers and product information if you have given consent to do so. You may withdraw your consent to receive marketing and product information at any time by contacting Customer Service.

Type of data collected, use and shelf life

Cookies

Balazuc Loisirs, for the proper functioning of its websites, places cookies on your browser. Here are the different types of cookies:

  • Account and session identification cookies: these cookies allow you to log in to your account, to retain your preferences when filling out a contact form or requesting a quote. They are necessary for the proper functioning of the website. Their shelf life is 24 hours.

These are the only cookies posted by our website. Below you find the use of third-party cookies from external sites. Their management, generation and storage depend on the services concerned detailed below.

  • Cookies for statistical analysis: Google Analytics cookies allow us to improve your user experience on our site and to better understand our internet traffic. The retention period for session data is 30 minutes. The retention period for a unique visit identification is 6 months. The total erasure of the identification data is 14 months. You can refuse the use of these cookies via the tool provided at the launch of our website. You can also set your browser to opt out of this type of cookie:https://tools.google.com/dlpage/gaoptout
  • Remarketing Cookies: Google Adwords / Adsense and DoubleClick governed remarketing and tracking cookies are used to provide you with specific offers in your purchase process on third-party platforms. The retention of these data is 30 days. Balazuc Loisirs does not use this type of cookie.
  • Social networking cookies: Facebook cookies, including cookies linked to Facebook Pixel, identify the source of the traffic on our website and qualify the visits and promotional campaigns of Facebook, Instagram, Messenger and the network display of Facebook. We do not save personal data, except in case of connection to the website via Facebook Connect, in case of interaction with our Facebook page from our website, in case of like or sharing of our site content via a feature Facebook. The shelf life of Facebook advertising and remarketing cookies is 28 days maximum. The cookie life of the Facebook Connect function is 3 months. You have the option to refuse these cookies Facebook via the tool available to you at the launch of the website and the configuration of your browser privacy. However, you will not be able to benefit in this case from some social features. When using Facebook Connect, you give us express access to your personal information and the email address of your Facebook account. You can revoke these accesses in your Facebook privacy settings. Balazuc Loisirs may also use cookies deposited by LinkedIn Connect or LinkedIn Ads to qualify the origin and performance of its acquisition campaigns, or allow you to log in through your LinkedIn account. The retention period of cookies is 12 months. The shelf life of advertising cookies is 6 months. For more information on how long cookies are kept by LinkedIn, you can refer to this page. You can refuse the use of these cookies via the tool provided at the launch of our website.

Data entered in our contact forms / request for quotation

In order to be able to answer the requests of our users, we store in the forms contacts and request of estimate the data entered by the user, which can represent in particular the names, first names, address email and phone but also curriculum vitae. We also keep the IP address of the issuer. The shelf life of this data is 12 months. However, in case of spam or unwanted form filling, we keep the IP address of the user for an indefinite period, as part of our fight against spam, to ban the user source of abuse. These data are used for commercial purposes in the case of a quote request or commercial information. They are only passed on to third parties when these third parties act as subcontractors. The latter are then subject to the same confidentiality rules as Balazuc Loisirs and may not transmit, reuse or keep this data outside the confidentiality and data usage agreement between Balazuc Loisirs and the user.

Data provided as part of the subscription to the newsletter

The data provided during the subscription to the newsletter, namely the email and optionally the surname and first name are kept without limit of duration without specific action of the user. Once the registration is validated by the user, the user may cancel his subscription at any time. In case of unsubscription, its data are deleted.

Data provided in connection with online sales

User account details, purchase details and delivery address are kept for an unlimited period. The user has access to rectification or deletion of his data via his user account. When deleting his account, the entire data is removed from the website. The user is informed that when deleting his data, he will no longer have access to his invoices or the history of his purchases on the website.
For accounting purposes, the billing data will however be kept for 10 years by Balazuc Loisirs as from the closing of the current balance sheet.

User rights

In accordance with the rights conferred by the current data protection regulations, you can exercise your rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data by sending your request to the postal address indicated above or via the contact form. You can contact the competent supervisory authority (CNIL) to submit the claim that you deem appropriate.

Data transfer

Balazuc Loisirs informs that it can proceed with a data transfer when it is necessary (for example to the sub- contractors, photographers, graphic designers, etc.) This transfer of data will take place in compliance with the guarantees, measures and rights provided for by the legislation in force on the protection of personal data and in accordance with this privacy policy and the data transfer agreement of Balazuc Loisirs.

Changes to this Privacy Policy

This Privacy Policy was last updated on 08/03/2019. From time to time, Balazuc Loisirs may make changes to its privacy policy and update it on its website. We reserve the right to update our privacy policy at any time and we recommend that you review it frequently.

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